Contact Us
We're here to help! If you have any questions, concerns, or feedback about our
products, your order, or anything else, please don't hesitate to reach out.
Our Customer Support Team
Company: Guangzhou Sijiantong E-commerce Co., Ltd.
Brand: Kyoto-Lion
Email: support@kyoto-lion.com
Address: Room A256, 2nd Floor, No. 963 Tianyuan Road, Tianhe District,
Guangzhou, Guangdong 510000, China
Business Hours
Monday - Friday: 9:00 AM - 6:00 PM (GMT+8)
Saturday - Sunday: Closed
Public Holidays: Closed
Response Time
We typically respond to all inquiries within 24 business hours. During peak
seasons or holidays, response times may be slightly longer — we appreciate your
patience.
What to Include in Your Message
To help us assist you faster, please include the following information when
contacting us:
- Your order number (if applicable)
- Your full name and email used for the order
- A clear description of your question or issue
- Photos or screenshots (if relevant to your inquiry)
Common Questions
Before reaching out, you may find quick answers in our policy pages:
- Shipping & Delivery: https://www.kyoto-lion.com/pages/shipping-policy
- Returns & Refunds: https://www.kyoto-lion.com/pages/refund-policy
- Privacy Policy: https://www.kyoto-lion.com/pages/privacy-policy
- Terms of Service: https://www.kyoto-lion.com/pages/terms-of-service
Thank you for shopping with Kyoto-Lion. We value your business and look forward
to assisting you!
